| Article Index |
|---|
| ITCAM for Transactions |
| Overview |
| Internet Service Monitoring |
| Response Time measurement |
| Transaction Tracking |
| All Pages |
ITCAM for Transactions provides a comprehensive, unified transaction tracking management system that runs on a the same single, tightly integrated consolidated infrastructure as the rest of the ITCAM suite of products.
Problem isolation in complex corporate IT environments can often take many Subject Matter Experts many hours or days to identify and resolve, resulting in lost time, lost revenue, and low customer satisfaction. ITCAM for Transactions provides a solution to rapidly isolate problem components and speed up diagnosis and service restoration before poor customer experiences can directly impact revenue.
ITCAM for Transactions provides comprehensive end to end response time monitoring, measuring the end user experience, as well as the response times of resultant composite transactions as they traverse the components of the application infrastrcture.
This functionality enables the proactive management of transactions, identifying bottlenecks across Composite Application environments, allowing operations personnel to quickly detect and isolate response time and availability problems.
End-user response times for both Web and Microsoft® Windows® applications using both robotic and real-user analysis capabilities is included.
Automatically generated transaction topology mappings visualise the path of a user transactions across the domains of your infrastructure in a process that is transparent to end users.
In-context launch into related diagnostic tools like ITCAM for Application Diagnostics and the Messaging component of ITCAM for Applications, provides Subject Matter Experts with the capability to perform deep-dive analysis directly from problem areas highlighted in the transaction topology mapping.
